Institutional Effectiveness

Institutional Effectiveness is a best practice continuous improvement process of setting goals and outcomes, assessing and reporting progress, and using assessment data for improvement.  At the unit level, it is a process designed to determine the extent to which a unit is meeting its mission or achieving its intended effect or impact.  At the University level, it is a process designed to determine the extent to which the University is meeting its mission.  

Office of Institutional Effectiveness

The mission of the Office of Institutional Effectiveness is to advance the mission of UNC Asheville by facilitating evidence based decisions and a culture of assessment.

This mission will be achieved through the following activities and responsibilities:​
  • Providing leadership for assessment, institutional effectiveness, and planning  activites to academic and administrative units, the University Planning Council, and Senior Staff
  • Providing support and guidance for SACSCOC accreditation, as well as departmental accreditation activities
  • State and Federal Reporting - completing IPEDS Institutional Characteristics and Special Projects for UNC General Administration
  • Reporting on campus - completion of standard reports such as the Common Data Set (CDS) and ad hoc data requests 
  • College Guides and External Surveys - submitting data to external organizations such as US News, Petersons, Annual Survey of Colleges, Voluntary System of Accountability (VSA), and many others.
  • University Surveys - creating and/or administering university wide surveys as well as specialized surveys for departments or campus initiatives. We also prepare analyses and reports of these surveys. Examples include UNC System Surveys, Climate Survey, NSSE, Study Abroad, Library Surveys, Inquiry ARC, Financial Aid, and Initially Liscensed Teacher Survey.
  • Administration of the Collegiate Learning Assessment (CLA)

Manuals and Guides


The Institutional Effectiveness Manual describes the Institutional Effectiveness Process at UNC Asheville as required by the Director of Institutional Effectiveness, the Provost, and the Institutional Effectiveness Committee.  These requirements represent the minimum for a unit to be in compliance.  Any unit may do more than required if they so choose, but these guidelines have been selected with the intention of creating a system that is flexible, responsive to our community and culture, inclusive in nature, and which ensures our university adheres to the spirit of Institutional Effectiveness rather than just the “law”

UNC Asheville uses TracDat, an online assessment management system. The TracDat User Guide and its supplement, Editing Assessment Plans in TracDat, provide step by step guidelines and screenshots for navagating, creating outcomes and assessment methods, entering results and action plans, managing personnel, running reports and managing documents in TracDat.  For TracDat assistance and/or training, please contact Jessica Dunsmore, Director of Institutional Effectiveness